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Please note the following credit values:

BSc Course: 4.5 ECTS*
BSc Seminar Course: 9 ECTS
MSc Course: 5 ECTS
MBA Course: 3 ECTS
MBA Workshop: 1 ECTS
Language course: 5 ECTS

*The following BSc courses have a different credit value: 

Business Communication: Theory & Practice: 3 ECTS
Managing your personal performance holistically: 3 ECTS
Harmonizing Leadership with Personal Development: 3 ECTS
Mental Health First Aid: 1,5 ECTS
Understanding your personal performance base: 1,5 ECTS
Workshop Body Language for Women: 1,5 ECTS
Intercultural Competence - Fit for International Collaboration: 1,5 ECTS
Perform Yourself! Media and Presentation Coaching: Personal Presence!: 1,5 ECTS

Sustainable Operations Management

Course Content

Operations management is about designing, managing, and improving the activities involved in creating products and services and delivering them to customers. The requirement for any company to act sustainably is key to address climate change and its consequences. Sustainable Operations Management sets out to combine the operations and sustainability perspective. An operating process is the basic building block of any operating system. Every organization organizes its work through operating processes. In this course, we strive to thoroughly characterize operating processes in terms of “how is this process doing” and “how can the process be improved”, for instance to make it more efficient and therefore less resource intensive. To this end, we shall deal with process analysis, capacity management, forecasting, queueing models, scheduling and quality management. We will furthermore develop spreadsheet models that support decision making. For many such decisions we will determine the environmental impact and the consequences for society at large.

Intended Learning Outcomes and Competencies

Participants are introduced to academically grounded concepts and insights on operations management, specifically process analysis, process improvement and operations strategy. Students will be introduced to the opportunities of digital transformation, embodied in the concept of industry 4.0, and the interlinkages between operations and sustainability. By means of class exercises and case assignments, participants will learn to apply the provided insights and frameworks in practice.

Instruction Type

Combination of asynchronous videos and readings and live sessions.

Form of Examination

Team-based case studies (50%) and individual take home exam (case study) (50%).

Literature

Lee J. Krajewski / Manoj K. Malhotra (2021): Operations Management: Processes and Supply Chains. 13th edition, Pearson. Further readings, for example articles from the Financial Times, will be provided via moodle.

Next events

1/4 Lecture Sa, 25.04.2026 09:00 Uhr 18:15 Uhr
2/4 Lecture Sa, 02.05.2026 13:00 Uhr 18:15 Uhr
3/4 Lecture Sa, 09.05.2026 13:00 Uhr 18:15 Uhr
4/4 Lecture Sa, 16.05.2026 13:00 Uhr 18:15 Uhr

Lecturers

lecturer image
Spinler, Stefan
Lecturer

Indicative Student Workload

Workload per week including live sessions (approx.18.5) 73 h
Examination 2 h